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How do I change my order?

FAQ Items

If you want make changes to the tests you have ordered, you can request a change to your order from our customer service before visiting the laboratory. You can contact us via the chat on our website or by phone (+358 (0)10 338 7049).

If the order includes promotional or special offer products or test panels with a lower than normal price, we will not be able to refund the amount in full; in this case, we will refund the price paid for the product. If a product is exchanged for another, we will take into account the difference between the products and the lower price in the amount of refund.

Please note that we do not make changes to an order that has already been used. In other words, any changes to the order must be made before visiting the laboratory. After visiting the laboratory, we will not refund used orders or parts thereof.

Understand your well-being – here’s how measurement works

Choose the right test package for you

You can choose a ready-made test package, include additional tests or plan your own set of tests. All the tests can be ordered without a doctor’s referral.

Visit a location

Sample-taking is available at Mehiläinen laboratories in over 75 locations and and body measurement points are available in 24 shopping centers across Finland. The test itself takes only a few minutes.

See the results in My Journal

You can view your results quickly and easily on the Oma Puhti report. You will get an easy-to-read report of your results.

Why Puhti?

Easy, domestic and fast
High-quality service when it comes to knowledge about your own health
All tests without referral
Clear tests and competitive pricing
Personal data is stored in Finland on servers with a high security classification